KPN uses opt-out techniques
2007/01/05 filed under /personal
KPN is a Dutch phone company that still, more or less, has a monopoly on the landlines. They feel heat of the whole VoIP movement and try eagerly to keep their customers. Unfortunately, they now chose for an opt-out technique.
Last week, they deemed it necessary to write me a letter to inform me that they were launching a new product, meaning free calls in the weekend. Of course I had to pay a little more, monthly, but I didn't have to do anything to get this new deal! Wow, great service!
Oh, if I didn't want it, I'd have to return a card with date and signature, which of course I did.
Now what if I didn't receive that letter? A lot of mail mysteriously disappears, every year. Ugh, I hate opt-out stuff like this. I do not want something new, and if I do, I'll ask for it.
Expect a command line Perl script soon for accessing VoipBuster. After this trick, I will call even less through KPN. Shame on you!
